Shipping Information

Shipping Options, Rates and Arrival Times

 
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  • Delivery times shown are based on normal business volume.

  • The shipping and handling cost for your order is based on the total weight of the order.

  • Orders are only shipped on business days: Monday-Friday, excluding state holidays.

  • If you place your order before 12:00pm on a business day, we aim to have it shipped the same day.

  • For faster delivery, upgrade your shipping method, but note: not all delivery methods are available to all areas.

  • Due to a higher volume of online orders, expect delayed delivery times. Make sure to check your tracking information for the most up to date status of your order.

 

Free Shipping Terms and Conditions

  • Order must be $75 or over to qualify for free ground shipping.

  • Does not include gift card purchases.

  • No coupon code required. Shipping amount will be automatically deducted at checkout.

  • Only includes Ground Shipping. All expedited shipping services will be available at their normal cost.

  • Excludes military addresses as well as Alaska, Guam, Hawaii and Puerto Rico.

  • We reserve the right to change or cancel a promotion at any time without notice.

Shipping Couriers

 

We ship our packages via UPS and USPS.

 

Shipping Exceptions and Restrictions

 

Alaska, Hawaii and US Territories (excluding Guam, US Virgin Islands & Puerto Rico)

We unfortunately do not ship to any US territories. We only ship within the United States, including Hawaii and Alaska.

 

We cannot ship to Puerto Rico, Guam or US Virgin Islands.

Packages to Alaska and Hawaii can only be shipped by air or priority, and normally arrive within 2-3 business days.

US Military & Diplomatic Addresses

We ship to APO/FPO/DPO locations! Your order will arrive via USPS but arrival may be delayed based on location. Note that no tracking number will be provided.

International Addresses

Unfortunately, we cannot ship internationally at this time. 

Multiple Shipping Addresses

We’re unable to ship a single order to multiple addresses. You’ll need to create a new order if you’d like to ship to more than one address.

 

Order Tracking

When your order is shipped from our warehouse, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.
 

 

Order Cancellation and Adjustments

 

Out of Stock Items

If an item in your order is out of stock, our customer care team will be in touch to discuss a solution. We’re unable to back order items that are out of stock.

Order Cancellation and Adjustments

We normally don’t accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us.

 

Common Questions

 

Can I ship to multiple addresses?

We’re unable to ship a single order to multiple addresses. You’ll need to create a new order if you’d like to ship to more than one address.

 

What shipping method do you use?

We ship our packages via UPS and USPS.